Shipping & Returns
Information here about shipping details.
All Customers have the right to return an unused and undamaged Product within 30 days after receiving the Product without stating reasons. You must then return the product within a further 14 working days to the return address stated on the accompanying invoice, in accordance with the “Information concerning the exercise of the right of withdrawal” enclosed with these Terms and Conditions.
Cleaner Seas Group will refund the full Product purchase price after receiving the unused and undamaged Product, but will not refund the delivery costs.
If the Customer wishes to return an unused and undamaged product within 30 days, the Customer needs to cover all return shipping costs.
The product shall be returned unused and in its original condition and packaging and conform to the return instructions of CSG as enclosed with the consignment together with the guarantee cards, handbooks, accessories and with a discount or products delivered free of charge.
If the above is complied with, the company shall process a refund for the corresponding amount.